Marketing Technologies transform customer experience
The way people buy things has drastically changed. Purchases happen across many channels, beyond walls and locations. Today’s commerce is becoming more targeted and more personalized than ever. People have higher expectations for how they interact and engage in their digital out of home experiences. They expect the same convenience they get with their smart appliances or mobile apps. They seek out the experiences that pay off in the same way their current digital lifestyle does.
EXPERIENTIAL MARKETING creates an emotional attachment to the product/service. Physical and interactive experiences are used to reinforce the offer of a product and make customers feel as if they are part of them. Experiences are positively related to customer’s attitudes, mood and behaviors. They also represent a means through which a company can gain competitive advantage by differentiating itself from competitors. To achieve success, an experience should be engaging, compelling and able to touch the customer’s senses and capture his/her loyalty.
Some of our Clients:
Interactive Design Café offers an extensive range commercial AV media technologies that create incredible customer experiences. Our CX Marketing Technology will help you engage your audience, streamline your service touchpoints, or create fully immersive experiences. These type of engagements captivate and connect customers to your brand. We are always happy to talk through your ideas so please feel free to get in touch.
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